Responsible Gambling
At CasinoAdvisor.com, we view online gambling as a form of entertainment that should be enjoyed responsibly. Like any form of entertainment, it's important to set limits and know when to stop. For most people, gambling is a fun and harmless activity - but for some, it can become a serious problem that affects their finances, relationships, and mental health.
If you or someone you know is struggling with gambling, help is available. This page provides information on recognizing the signs of problem gambling, practical tips for staying in control, and contact details for support organizations around the world.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Recognizing the warning signs early is important. You may have a gambling problem if you:
- Spend more money or time gambling than you can afford
- Find it difficult to stop gambling or to control how much you gamble
- Chase losses by continuing to gamble to try to win back money you've lost
- Borrow money, sell possessions, or go without essentials to fund gambling
- Neglect work, school, family, or personal needs because of gambling
- Lie to family or friends about how much you gamble or how much money you've lost
- Feel restless, irritable, or anxious when trying to cut down or stop gambling
- Gamble to escape problems or relieve feelings of stress, guilt, anxiety, or depression
- Need to gamble with increasing amounts of money to feel the same excitement
- Have made repeated unsuccessful efforts to control, cut back, or stop gambling
- Have jeopardized or lost a significant relationship, job, or opportunity because of gambling
- Rely on others to provide money to relieve a desperate financial situation caused by gambling
If you recognize several of these signs in yourself or someone you know, it may be time to seek help. There is no shame in asking for support - problem gambling is a recognized condition, and effective treatment is available.
Self-Assessment
The following questions are based on criteria used by mental health professionals to identify gambling disorders. Answer honestly - your answers are for your eyes only.
- Do you need to gamble with increasing amounts of money to achieve the desired excitement?
- Are you restless or irritable when attempting to cut down or stop gambling?
- Have you made repeated unsuccessful efforts to control, cut back, or stop gambling?
- Do you often think about gambling (e.g., reliving past experiences, planning the next session, thinking of ways to get money to gamble)?
- Do you often gamble when feeling distressed (e.g., helpless, guilty, anxious, depressed)?
- After losing money gambling, do you often return another day to try to win it back?
- Do you lie to conceal the extent of your involvement with gambling?
- Has gambling jeopardized or caused you to lose a significant relationship, job, or educational or career opportunity?
- Do you rely on others to provide money to relieve desperate financial situations caused by gambling?
If you answered "yes" to four or more of these questions, you may have a gambling disorder. Please consider reaching out to one of the support organizations listed below.
Tips for Gambling Responsibly
Set a Budget
Decide how much you can afford to lose before you start, and stick to it. Treat gambling as an entertainment expense, not as a way to make money.
Set Time Limits
Decide in advance how long you'll play and stop when your time is up, regardless of whether you're winning or losing.
Never Chase Losses
If you lose your set budget, walk away. Trying to win back losses almost always leads to bigger losses.
Don't Gamble When Upset
Avoid gambling when you're stressed, depressed, lonely, or otherwise emotionally vulnerable. Decisions made in these states are rarely good ones.
Take Regular Breaks
Step away from the screen regularly. It's easy to lose track of time and money when you're immersed in play.
Balance Your Activities
Gambling should be one of many leisure activities in your life, not the only one. Make time for other hobbies, socializing, and exercise.
Understand the Odds
All casino games have a house edge. No system or strategy can guarantee a profit. Winning is never certain - the longer you play, the more likely you are to lose.
Use Deposit Limits
Most reputable online casinos offer tools to set daily, weekly, or monthly deposit limits. Use them to help maintain control of your spending.
Self-Exclusion Programs
Self-exclusion allows you to voluntarily ban yourself from gambling for a set period. Once enrolled, casinos and gambling sites are required to close your accounts and prevent you from opening new ones. Major self-exclusion programs include:
| Program | Region | Description | Website |
|---|---|---|---|
| GamStop | United Kingdom | Free self-exclusion scheme covering all UKGC-licensed online gambling sites. Excludes you for 6 months, 1 year, or 5 years. | gamstop.co.uk |
| GAMBAN | Worldwide | Software that blocks access to thousands of gambling websites and apps across all your devices. | gamban.com |
| BetBlocker | Worldwide | Free app that blocks access to over 84,000 gambling websites. Available on all major platforms. | betblocker.org |
| National Self-Exclusion | Australia | BetStop is Australia's national self-exclusion register for online gambling. Register once to be excluded from all licensed Australian operators. | betstop.gov.au |
| State Programs | United States | Most US states with legal gambling offer voluntary self-exclusion programs through their gaming commissions. Contact your state's gaming commission for details. | - |
| ConnexOntario | Canada (Ontario) | Ontario's self-exclusion program for land-based and online gambling. Other provinces offer similar programs through their gaming corporations. | connexontario.ca |
| ROFUS | Denmark | Denmark's national register of self-excluded gamblers, covering all Danish-licensed operators. | rofus.nu |
| Spelpaus | Sweden | Sweden's national self-exclusion system covering all licensed gambling companies. | spelpaus.se |
| OASIS | Germany | Germany's nationwide exclusion system for online and land-based gambling. | - |
| Cruks | Netherlands | The Dutch Central Register of Exclusion from Games of Chance, covering all licensed operators. | kansspelautoriteit.nl/cruks |
Worldwide Help and Support
If you or someone you know needs help with a gambling problem, the following organizations provide free, confidential support. Services include helplines, live chat, counseling, and support groups.
International
| Organization | Contact | Description |
|---|---|---|
| Gamblers Anonymous | gamblersanonymous.org | International fellowship of people who share the common problem of compulsive gambling. Free peer support meetings held worldwide, both in-person and online. |
| Gam-Anon | gam-anon.org | Support group for family members and friends of people with gambling problems. Meetings held worldwide alongside Gamblers Anonymous. |
United States
| Organization | Contact | Description |
|---|---|---|
| National Council on Problem Gambling (NCPG) | 1-800-522-4700 (24/7) Text HOME to 233579 Chat: ncpgambling.org | The national helpline for problem gambling. Free, confidential, 24/7 support including phone, text, and live chat. Can connect you with local resources and treatment providers. |
| SAMHSA National Helpline | 1-800-662-4357 (24/7) samhsa.gov | Substance Abuse and Mental Health Services Administration. Free referral and information service for substance abuse and mental health, including gambling disorders. |
| National Problem Gambling Clinic | ncpgambling.org | Provides resources, state-by-state treatment directories, and information on gambling disorder for individuals, families, and professionals. |
United Kingdom
| Organization | Contact | Description |
|---|---|---|
| GamCare | 0808 8020 133 (24/7) Live chat & forums: gamcare.org.uk | The UK's leading provider of free information, advice, and support for anyone affected by gambling. Offers phone counseling, online chat, group therapy, and treatment referrals. |
| GambleAware | begambleaware.org | Provides information and resources on gambling harms. Funds treatment and research across Great Britain. Their website helps you find local treatment services. |
| National Gambling Helpline | 0808 8020 133 (24/7) | Operated by GamCare, the helpline offers free, confidential advice and emotional support to anyone affected by gambling. Available 24 hours a day, 7 days a week. |
| Gordon Moody | gordonmoody.org.uk | Provides residential treatment, online therapy, and retreat programs for people with severe gambling addiction. |
Canada
| Organization | Contact | Description |
|---|---|---|
| ConnexOntario | 1-866-531-2600 (24/7) connexontario.ca | Ontario's helpline for problem gambling, mental health, and addiction. Free, confidential, available 24/7 in multiple languages. |
| Responsible Gambling Council | responsiblegambling.org | An independent non-profit working to prevent gambling problems. Provides resources, research, and programs for safer gambling across Canada. |
| Canadian Centre on Substance Use and Addiction | ccsa.ca | National advisory organization providing evidence-based information on substance use and addiction, including gambling. |
| Provincial Helplines |
BC: 1-888-795-6111 Alberta: 1-866-332-2322 Quebec: 1-800-461-0140 Manitoba: 1-800-463-1554 | Each province operates its own gambling helpline. Contact your provincial health services for your local number. |
Australia
| Organization | Contact | Description |
|---|---|---|
| Gambling Help Online | 1800 858 858 (24/7) gamblinghelponline.org.au | Australia's national gambling helpline. Free, confidential phone and online chat counseling available 24/7. Also offers email support and self-help tools. |
| Lifeline Australia | 13 11 14 (24/7) lifeline.org.au | National crisis support and suicide prevention service. Available 24/7 for anyone experiencing emotional distress, including gambling-related crises. |
| BetStop | betstop.gov.au | Australia's National Self-Exclusion Register. Register once to be excluded from all licensed Australian online wagering providers. |
New Zealand
| Organization | Contact | Description |
|---|---|---|
| Gambling Helpline NZ | 0800 654 655 (24/7) Text: 8006 gamblinghelpline.co.nz | Free, confidential helpline for anyone affected by gambling in New Zealand. Available 24/7 by phone, text, and online chat. |
| The Problem Gambling Foundation of NZ | pgf.nz | Provides free face-to-face counseling, group support, and community education about problem gambling throughout New Zealand. |
Europe
| Country | Organization | Contact |
|---|---|---|
| Ireland | Dunlewey Addiction Services | 01 873 2699 dunlewey.net |
| Germany | Bundeszentrale für gesundheitliche Aufklärung (BZgA) | 0800 1 37 27 00 (free) check-dein-spiel.de |
| Sweden | Stödlinjen | 020-819 100 stodlinjen.se |
| Norway | Hjelpelinjen | 800 800 40 hjelpelinjen.no |
| Denmark | Center for Ludomani | 70 22 28 25 ludomani.dk |
| Finland | Peluuri | 0800 100 101 peluuri.fi |
| Netherlands | AGOG (Anonieme Gokkers Omgeving Gokkers) | 0900 217 27 21 agog.nl |
| Belgium | VAD (Vlaams expertisecentrum Alcohol, Drugs, Tabak en Gokken) | vad.be |
| Austria | Spielsuchthilfe | 01 544 13 57 spielsuchthilfe.at |
| Switzerland | Sucht Schweiz / Addiction Suisse | 0800 040 080 suchtschweiz.ch |
| Italy | Telefono Verde (ISS) | 800 558 822 iss.it |
| Spain | FEJAR (Federación Española de Jugadores de Azar Rehabilitados) | 900 200 225 fejar.org |
| Portugal | SICAD | sicad.pt |
| France | Joueurs Info Service | 09 74 75 13 13 joueurs-info-service.fr |
Asia and Africa
| Country | Organization | Contact |
|---|---|---|
| Singapore | National Council on Problem Gambling | 1800-6-668-668 ncpg.org.sg |
| Hong Kong | Ping Wo Fund | 1834 633 gamblercaritas.org.hk |
| Japan | Recovery Support Network | rsn-sakura.jp |
| South Africa | National Responsible Gambling Programme | 0800 006 008 responsiblegambling.co.za |
| India | Vandrevala Foundation | 1860 2662 345 vandrevalafoundation.com |
Helping Someone Else
If you're concerned about someone else's gambling, here are some things to keep in mind:
- Choose the right moment. Bring up your concerns when you're both calm and not during an argument or when the person is actively gambling.
- Be honest and specific. Share specific examples of behaviors that worry you, without being judgmental or accusatory.
- Listen. Let them talk about their experience. They may not be ready to accept help immediately, and that's okay.
- Don't enable. Avoid lending money, paying off gambling debts, or covering for the person's gambling behavior.
- Set boundaries. Protect your own finances and well-being. You cannot force someone to stop gambling, but you can control how their behavior affects you.
- Seek support for yourself. Organizations like Gam-Anon provide support specifically for family members and friends of people with gambling problems.
- Encourage professional help. Suggest they contact a helpline or speak with a counselor. Offer to help them find resources or accompany them to an appointment.
About Our Position
CasinoAdvisor.com provides information about online casinos and gambling. We view gambling as a legitimate form of entertainment that millions of people enjoy responsibly every day. However, we recognize that gambling can become problematic for some individuals, and we take that responsibility seriously.
We encourage all visitors to gamble within their means, to take advantage of responsible gambling tools offered by licensed casinos, and to seek help at the first sign of a problem. Gambling should always be fun - the moment it stops being enjoyable, it's time to step back.
If you or someone you know has a gambling problem, please reach out for help today.
US: 1-800-522-4700 |
UK: 0808 8020 133 |
AU: 1800 858 858
Gamblers Anonymous - meetings worldwide