CasinoAdvisor

Responsible gambling

Last updated 5 days ago | Fact checked |
Online gambling should be entertainment. For most people it is - but for some it becomes a serious problem that affects finances, relationships, and mental health. This page lists the warning signs to watch for, practical limits worth setting, self-exclusion programs you can join, and helplines you can call if you need help right now.

In crisis or need to talk to someone now?

The confidential helplines listed below are free to use. Most are available 24/7. You don't have to be in a crisis to call; these services are for anyone who needs to talk about their gambling.

Jump to helplines

Warning signs to watch for

Gambling problems usually grow over time. It is important to notice the signs early. You do not have to lose everything before you ask for help.

Spending more money or time gambling than you can afford

Difficulty stopping or controlling how much you gamble

Chasing losses to try to win back lost money

Borrowing money, selling possessions, or skipping essentials to fund gambling

Neglecting work, school, family, or personal needs because of gambling

Lying to family or friends about how much you gamble

Feeling restless, irritable, or anxious when trying to cut down

Gambling to escape problems or relieve stress, guilt, or anxiety

Needing increasing amounts of money to feel the same excitement

Repeated unsuccessful attempts to control or stop gambling

Damaged relationships, jobs, or opportunities because of gambling

Relying on others to bail you out of desperate financial situations

If you see these signs in yourself or someone you know, it may be time to seek help. There is no shame in asking for support. Compulsive gambling is a recognized health condition, and there are many ways to treat it.

Quick self-assessment

These questions help identify gambling disorders. Please answer honestly; your responses are just for you. No information is saved or shared.

  1. Do you need to gamble with increasing amounts of money to achieve the desired excitement?
  2. Are you restless or irritable when attempting to cut down or stop gambling?
  3. Have you made repeated unsuccessful efforts to control, cut back, or stop?
  4. Do you often think about gambling - reliving past sessions, planning the next, finding money to gamble?
  5. Do you often gamble when feeling distressed (helpless, guilty, anxious, depressed)?
  6. After losing money, do you often return another day to try to win it back?
  7. Do you lie to conceal the extent of your involvement with gambling?
  8. Has gambling jeopardized or cost you a significant relationship, job, or opportunity?
  9. Do you rely on others to provide money to relieve desperate financial situations from gambling?

If you answered "yes" to four or more of these, please think about contacting one of the support organizations below. This is not a formal medical diagnosis, but it is a signal that you should take seriously.

Want a more rigorous, scored assessment?

BeGambleAware's self-assessment uses a standard medical test to give you a result via email. It is free, private, and you do not need to sign up.

Tips for staying in control

Here are six habits that help most people keep gambling fun without letting it become a problem.

Set a budget before you start

Decide how much you can afford to spend before you play. Think of gambling as a cost for entertainment, not a way to earn money.

Set time limits

Pick a time to stop before you begin. Stick to that limit whether you are winning or losing.

Never chase losses

If you spend your budget, walk away. Trying to win back what you lost usually leads to even bigger losses.

Never gamble to escape

Avoid gambling to deal with stress, anxiety, or sadness. It often makes these feelings worse.

Take regular breaks

Walk away from the screen often. If you play for too long without a break, it is harder to know when to stop.

Don't drink while gambling

Alcohol makes it harder to make good decisions. Do not gamble if you are drinking or using other substances.

Self-exclusion programs

If you need to stop gambling completely, self-exclusion programs can help. They block your access to gambling sites for a set time, usually between six months and five years. There are tools that block sites globally and national registers that cover specific countries.

Gamban

Gamban

Worldwide

This software blocks gambling sites and apps on all your devices.

Visit website
BetBlocker

BetBlocker

Worldwide

A free app that blocks tens of thousands of gambling websites on most platforms.

Visit website
GamBlock

GamBlock

Worldwide

This software blocks gambling access at the device level and has been used for many years.

Visit website
GAMSTOP

GAMSTOP

United Kingdom

A free national service for UK residents to block all licensed gambling sites for up to five years.

Visit website
BetStop

BetStop

Australia

The national register in Australia that lets you exclude yourself from all licensed online operators at once.

Visit website
BetGuard

BetGuard

Canada (Ontario)

A system for Ontario that blocks sign-ins and new accounts across regulated sites for a chosen period.

Visit website
ConnexOntario

ConnexOntario

Canada (Ontario)

This program covers both online and physical gambling in Ontario. Other provinces have similar services.

Visit website
ROFUS

ROFUS

Denmark

The national register for self-exclusion in Denmark, covering all licensed sites.

Visit website
Spelpaus

Spelpaus

Sweden

Sweden's official system to block access to all licensed gambling companies.

Visit website
Cruks

Cruks

Netherlands

The central register in the Netherlands that excludes you from all licensed games of chance.

Visit website
OASIS

OASIS

Germany

Germany's national system for blocking access to both online and land-based gambling.

Visit website

State Programs

United States

Most US states with legal gambling offer ways to exclude yourself. You can contact your state gaming commission for more information.

Helplines by region

You can find free and private support via phone, text, or chat in these regions.

United States

Primary contact

National Council on Problem Gambling

National Council on Problem Gambling

1-800-522-4700

Text "HOME" to 233579

Visit website

Also available

United Kingdom

Primary contact

National Gambling Helpline (GamCare)

National Gambling Helpline (GamCare)

0808 8020 133

24/7 free and confidential

Visit website

Canada

Primary contact

ConnexOntario

ConnexOntario

1-866-531-2600

Multi-language, 24/7

Visit website

Also available

Australia

Primary contact

Gambling Help Online

Gambling Help Online

1800 858 858

24/7 phone and online chat

Visit website

Also available

Ireland

Primary contact

Problem Gambling Ireland

Problem Gambling Ireland

089 241 5401

Free counselling, online support, peer-led recovery (operated by Extern)

Visit website

New Zealand

Primary contact

Gambling Helpline NZ

Gambling Helpline NZ

0800 654 655

Free, 24/7. Text 8006 to chat.

Visit website

Germany

Primary contact

BZgA Glucksspielsucht-Helpline

BZgA Glucksspielsucht-Helpline

0800 1 37 27 00

Free, anonymous, 24/7. Multiple languages.

Visit website

Also available

Netherlands

Primary contact

Loket Kansspel

Loket Kansspel

0900 222 7 222

Information and support from the Dutch Gambling Authority

Visit website

Sweden

Primary contact

Stodlinjen

Stodlinjen

020-81 91 00

Free, anonymous support for gambling problems

Visit website

International / Anywhere

Primary contact

Gamblers Anonymous

Gamblers Anonymous

Free peer-support meetings worldwide, in-person and online.

Visit website

Financial support

There are two helpful steps that people often forget; using bank blocks to stop gambling payments and getting help from debt-advice charities. It is better to use these before things get too difficult.

Bank gambling blocks

Many banks allow you to block gambling transactions on your cards. If you turn this off, there is usually a "cooling-off" period of one or two days before it takes effect. This helps prevent impulsive decisions. You can set this up in your bank's app or by calling them.

United Kingdom

Monzo, Starling, Lloyds, Halifax, Barclays, NatWest, RBS, HSBC, Santander, Revolut, TSB, Nationwide

United States

Chime, USAA (limited gambling-merchant blocks), Discover (review merchant categories before disputing)

Canada

Most major banks have ways to block gambling payments; contact your bank to ask about their specific options

StepChange (UK)

StepChange (UK)

They offer free debt advice and plans to help you manage your money.

Visit website
National Debtline (UK)

National Debtline (UK)

A free service that provides tools and advice to help you deal with debt.

Visit website
Citizens Advice (UK)

Citizens Advice (UK)

They provide free advice on money, housing, and other rights across the country.

Visit website
Money Management International (US)

Money Management International (US)

This non-profit helps US residents with credit counseling and debt plans.

Visit website
Credit Counselling Canada

Credit Counselling Canada

A network of non-profit agencies across Canada that offer free initial advice on debt.

Visit website

Keeping family safe

Gambling problems usually affect more than just the person playing. Family and friends often see the signs first. Young people are also coming across gambling-style features in video games and apps earlier than before, which can lead to problems later on.

Worried about someone close to you

Gam-Anon provides free support meetings for the family and friends of people with gambling issues. You can also call the helplines listed above for support, even if you are not the one gambling.

Visit Gam-Anon

Protecting young people

Features like loot boxes in games can introduce young people to the mechanics of gambling early. It is helpful to talk about this early; explain how games are designed to keep people playing and why it can be hard to stop. The BigDeal charity has excellent resources for both young people and parents.

If you're not sure how to bring it up

  • Start by saying what you have seen, rather than blaming them. You could ask, "I have noticed you are using that betting app quite a bit lately; how are you feeling about it?"
  • Try not to give ultimatums right away. These often make people feel defensive and can stop them from talking to you.
  • Suggest a simple next step. For example, mention that GamCare has a 24/7 chat service where they can talk to someone privately.
  • Remember to take care of yourself too. Many helplines have specific support just for the family members of people who gamble.

Support organizations we point to

These are the independent charities and support services we recommend on this page.

Online gambling is only for adults. The legal age depends on where you live; it is usually 18 or 21. It is your responsibility to make sure you are old enough to play in your region. Gambling sites check your age and identity when you sign up, and we encourage you to follow these rules.