1. About this policy
This Privacy Policy explains how CasinoAdvisor (the "site") collects, uses, shares, and protects your personal information. It also details your privacy rights and how to use them.
We have written this in plain language, using formal terms only when necessary. When we use technical terms like "personal information," "processing," or "controller," we mean them as defined by major privacy laws like the GDPR, UK GDPR, and CCPA.
By using the site, you confirm you have read and understood this policy. If you do not agree with it, please do not use the site.
2. Information we collect
We collect three broad categories of information.
2.1 Information you give us directly
- Account information: when you create an account, we collect your email address, chosen display name, username, and an avatar. If you use a third-party sign-in service, your avatar may be provided by them.
- Contact form submissions: if you send us a message through the contact form, we collect your name, email address, the category and content of your message, and any technical context attached to the submission.
- Newsletter signups: if you subscribe to a newsletter, we collect your email address and the date you subscribed.
- Future community content: if we enable reviews, comments, or other community features, we collect anything you post in them.
2.2 Information collected automatically
- Technical information: IP address, approximate location, browser type and version, device type, screen size, time zone, and referring URL.
- Usage information: the pages you visit, searches you run, filters you apply, links you click (including outbound clicks to casino operators), and timestamps for each.
- Login security events: when you sign in or out, we record the time, IP address, and browser info, so you can review activity and we can investigate suspicious sign-ins.
- Cookies and similar storage: please see the next section.
2.3 Information from third parties
If you sign in using a third-party identity provider, we receive your email address, basic profile info (like your name and avatar URL), and a unique ID the provider uses to recognize you. We do not access your contacts, photos, or other unrelated data.
4. How we use your information
We use your information to:
- provide site features, including account sign-in, country views, and search;
- reply to messages sent through the contact form;
- send service emails, such as sign-in links or newsletters you requested;
- keep the site secure and prevent fraud or abuse;
- understand how people use the site so we can improve performance and experience;
- comply with the law and protect our rights;
- manage business relationships, including the affiliate links described in our Terms of Service, without affecting our editorial independence.
5. Legal bases for processing
Where laws like the GDPR apply, we rely on the following:
- Contract: processing needed to provide services like account sign-in or replying to messages.
- Legitimate interests: running and improving the site, keeping it secure, and analyzing usage. You can object to this at any time.
- Consent: used for non-essential cookies and marketing. You can withdraw this at any time.
- Legal obligation: processing required by law or to respond to legal requests.
7. International data transfers
We use service providers in various countries. Some data may be processed outside your home country, potentially in places with different data protection laws.
When we transfer data out of the European Economic Area or the UK, we use safeguards like Standard Contractual Clauses to protect your information.
8. How long we keep your information
We keep your information only as long as needed for the purposes listed here. After that, we delete or anonymize it.
- Account information is kept while your account is active and for a short time after.
- Contact form submissions are kept to resolve your request plus a bit longer for records.
- Login security events are kept briefly to spot suspicious activity.
- Analytics data is kept only in an anonymous form.
- Cookies expire based on their type.
We may keep data longer if the law requires it or to handle legal claims.
9. Your privacy rights
Depending on where you live, you have the following rights:
- Right of access: to ask for a copy of the personal information we hold about you.
- Right to rectification: to ask us to correct inaccurate or incomplete information.
- Right to erasure: to ask us to delete your information in certain situations.
- Right to restriction: to ask us to limit how we process your information.
- Right to object: to object to how we use your data, including marketing.
- Right to portability: to receive your data in a standard, machine-readable format.
- Right to withdraw consent: to withdraw your consent at any time.
- Right to opt out of sale or sharing: we do not sell or share data for advertising, so this is already taken care of.
- Right to non-discrimination: we will not treat you unfairly for exercising your rights.
- Right to lodge a complaint: you can contact the data protection authority in your country.
10. How to exercise your rights
To use your rights, please contact us through the Contact form and select "Privacy or data request." Please be specific so we can help you faster.
We usually respond within 30 days. If a request is complex, we might take up to two extra months.
We do not charge fees unless a request is clearly unreasonable. We may need to verify your identity before we act.
11. How we protect your information
We use standard industry security measures, such as encryption and restricted access to data, to keep your information safe.
No online service is 100 percent secure, so we cannot guarantee total security. If we have a security incident that affects your data, we will let you know as required by law.
12. Children's privacy
Our site is not for children. We do not knowingly collect information from anyone under 18. If you think a child has provided information, please let us know so we can delete it. Parents or guardians with questions can contact us, and we will respond quickly.
13. Automated decision-making
We do not make significant automated decisions about you. Our site rankings and scores come from public data and are not based on your personal information or profiling.
14. Changes to this policy
We may update this policy occasionally. We will note the date of the last update at the top of the page. If changes are major, we will give advance notice on the site or by email. By continuing to use the site, you accept the updated policy.
15. Contact us
For privacy questions, please use the form on our Contact page and select "Privacy or data request." This is the official channel for privacy inquiries, and we will respond from a verified address.