VIP Casino Details

    VIP Casino Details

Software / graphics (9)

VIP Casino lets players access all the games at their fingertips, which provides the utmost in convenience. The selection of games is robust, and you're not going to have a hard time seeing them as you play, because the graphics are very clear and vivid. If you want to set "favorites," go right ahead. And always stay in control of the sounds of the games, through VIP Casino's "options" device.

Game variety (9)

We don't consider nearly 200 games to be a bad selection in the least. In fact, it is almost twice as much as many of the casinos on the market today. You will not be starved for slots options, with at least 75 of them at your disposal. Blackjack players will get a kick out of the seven different variations, one of which involves a progressive jackpot. All the other familiar games are there as well, including baccarat, craps, roulette (three versions), Casino War , Let It Ride, single and multi-player Texas Hold'em, Three Card Poker, a bunch of video poker variations, keno, scratch cards, you name it.

Sign-up bonus (9)

A nice Welcome Bonus is available, which requires 30 times wagering, and offers up to $200 to the new player, based on 100% of the deposit. The minimum may be higher than usual ($50), but the reward is good.

Promotions (9)

One nice feature of the VIP Casino is that it conducts special tournaments for its players on a monthly basis. Most of the time they focus in on a popular game, like Three Card Poker, for example. And for a small fee (usually $10, which is simply taken out of the real money account), they pay off nicely. The monthly match bonus (up to $125 for exclusive slots players, $75 for mixed games) is a nice touch as well, and indicates that VIP Casino isn't just interested in signing you up as a new player; they want to keep you once you get there.

Wagering requirements (8)

The Welcome Bonus requires a 30x wagering requirement, while the monthly slots bonus requires an 18x play-through (it is 35x for the "mixed games" bag). This is pretty reasonable.

Progressives (9)

There are twelve progressive games in all. They include: Millionaires Club, Rapid Fire, Triple Olives, Super Jackpot, Shoot-O-Rama, Rags to Riches, the Marvel Slots, Progressive Blackjack, Caribbean Stud Poker and Video Keno.

Banking options (9)

VIP Casino allows players to use credit cards like Visa and MasterCard, along with checks, wire transfers, NETeller, PaySafeCard, MoneyBookers and Click2Pay to make deposits. Withdrawals can be made through NETeller, credit cards, wire transfers, checks and debit cards. There are no banking bonuses available.

Customer support (8)

Support is available 24 hours a day, and there are different numbers to call a customer service representative, depending on where you're calling from. Customer are also encouraged to send inquiries through e-mail addresses that cover technical queries, ECash questions, credit issues, or just feedback. From what we can see, there is no live chat available for support.

Payout percentage (8)

Gaming Associates does the independent audit of payouts. In June of 2008, for example, all games averaged 96.92% payout rate, with slots at 95.55%, blackjack at 98.01%, roulette at 98.49% and video poker at 96.69%. There is obviously some variance from month to month, so you will want to check the website if you are interested in continual updates.

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Software / Graphics
9 / 10
Easy to use Software Yes
Quick Download of Games Yes
Speed of Games Fast
Tournaments Yes
Graphics Quality Good
Audio Quality Good
Disconnects from Server Rare
Fully Featured Auto Play No
Decent Amount of Options Yes

Hot Features
  • Nice selection of games
  • Match deposit bonuses for existing players
  • Cryptologic software

Support Quality
8 / 10
24/7 Support Yes
Website FAQ Yes
Support by Phone, Email
Speed Fast
Knowledge Medium

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