Sun Palace Casino Details
Software / graphics (9)
The Realtime Gaming software at Sun Palace Casino is available in the download and instant play versions. In both versions games can be played for free or with real money. The software is tested by Technical Systems Testing for fairness. The software is rich in graphics and audio features. This is best displayed in the animations in the Real Series video slot games. Table Games also have card dealing, wheel spinning and dice rolling animations and are accompanied by dealers’ voices to add realism to the games.
Game variety (9)
The complete spread of online casino games is available at Sun Palace Casino, though fewer games are available as compared to some other online casinos. The most popular games are the Real Series online slots that have innovative features associated with free spins. A large number of blackjack variants are offered as are casino poker based games and video poker based games. The other games include roulette, craps and keno.
Sign-up bonus (10)
The sign up bonus at Sun Palace Casino is a 150% match bonus up to $3,000 free which is a rather attractive bonus. Taking advantage of this bonus is simple all you need to do is deposit 20 or more to the casino and you'll automatically be credited for the 150% match.
The promotions at Sun Palace Casino are by way of a number of bonuses offered to existing players. These include randomly assigned bonuses on a weekly basis and also bonuses for referring friends to the online casino. Bonuses and comp points are also offered through the Loyalty Program.
Wagering requirements (9)
The base wagering requirements for the sign up bonus are 40 times the deposit and the bonus. These are on the higher side as compared to industry practice. On games other than the valid list the wagering requirements will be even higher.
There are different types of progressive jackpot casino games offered at Sun Palace Casino. The Real Series slot games have progressive jackpots that are hit randomly without any defined combination of symbols appearing on the reels. They are hit quite frequently and therefore the amounts are not very large. There are the regular progressive jackpot online slots that have jackpots running at over a million dollars. At Sun Palace Casino there are a number of casino poker based table games with side bets offering progressive jackpots.
Banking options (9)
Sun Palace Casino carries out financial transactions only in US dollars. Deposits can be made in other currencies but would be converted to US dollars at prevailing exchange rates. Electronic wallets like Neteller and Moneybookers can be used for both deposits and withdrawals. Credit and debit cards can be used only for deposits but not withdrawals. Checks can be used for withdrawals. The complete details of each option are available at the online casino web site.
Customer support (10)
The customer support at Sun Palace Casino works round the clock. It can be contacted through live chat, e-mail and phone. Live chat is the recommended option because it is free of cost and allows players to get their problems solved in real time. A brief list of frequently asked questions is also provided at the online casino web site.
Payout percentage (10)
Sun Palace Casino offers a payout percentage that is in excess of 98% on average.
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