Casino Splendido Details
Software / graphics (10)
The navigation at Casino Splendido is easy and convenient. The software does not freeze or jar while playing. Many features are provided in the software so as to enable players to enjoy their gaming at the online casino. These features include PlayCheck, CashCheck, Auto Play and many customization options.
Game variety (10)
Casino Splendido offers more than 400 online casino games. Every conceivable casino game finds a place in the portfolio. Slots are the most popular game and Casino Splendido adds three to four new slot games every month. Even in the other games Casino Splendido introduces innovative formats like the Level Up video poker games. The blackjack games exhibit vast variety with about 40 variants of the game on offer. Casino Splendido also offers French roulette, a roulette format that has the lowest house edge. Craps, baccarat and casino poker games are also represented.
Sign-up bonus (7)
The sign-up bonus is not attractive at all. In the first place it is offered only on the first deposit, whereas the trend today is towards multi-deposit bonuses. The limit of 120 credits will hardly induce players from switching over to Casino Splendido. Even the percentage of 100% offered fails to excite.
There are two kinds of promotions at Casino Splendido. One is promotions offered through the Players Club in which players are grouped into VIP levels based on the loyalty points collected. The players in the higher VIP levels get extra bonuses and VIP E-cash services. The other promotions are part of its ongoing current promotions scheme that offers doubled loyalty points on specified games and guaranteed prize pool online slot tournaments.
Wagering requirements (9)
The wagering requirements at Casino Splendido are 30 times the bonus. These are favorable compared to the wagering requirements prevalent in the industry. Because Casino Splendido uses the Microgaming Clear Play bonus system players are able to get credit for their bonuses in an incremental manner as and when they achieve partial wagering requirements.
The most popular progressive jackpot network, Mega Moolah, can be played at Casino Splendido. It consists of four online slot games and the jackpot resets at $1 million. Some of the other progressive Jackpot slots that are available at the casino are King Cashalot and Major Millions. These jackpots also have a history of large payouts.
Banking options (8)
Casino Splendido accepts a large number of deposit options that include credit cards and debit cards and electronic payment options like Neteller, Click2Pay, Entropay, UseMyBank and Ukash. However the number of withdrawal options is restricted. Withdrawals to credit cards are not permitted and the only electronic options allowed are Neteller and Click2Pay. Therefore many players are forced to receive their withdrawals through paper checks or wire transfers both of which take a lot of time.
Customer support (8)
Casino Splendido does not offer customer support through live chat and this is a major disadvantage. Live chat is the only method of support that is both free and in real time. E-mail and telephone options for customer support are available. Casino Splendido also offers a comprehensive FAQs section that covers all important Casino functions.
Payout percentage (10)
All online casinos get their gaming operations audited by independent agencies. However, Casino Splendido goes one step further. It displays the monthly reports of payout percentages and Random Number Generator certification on its website. The payout percentage taken across all games is on an average marginally above 96%. The payout percentages are also reported across categories of games.
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