Lucky Red Casino Details
Software / graphics (9)
The Lucky Red Casino software functions perfectly in most respects. The graphics are excellent both in the lobby and in the online slot games. The software takes care of aspects like security and fairness. The navigation is simple. The usual customization features have been provided. The software is available in both download and instant play versions. Some features in table games like game statistics and strategy cards are missing.
Game variety (10)
The game variety is adequate. Excellent slot games are on offer. The other game categories like table games, video poker and specialty games are also covered. A complete listing of the games has been provided outside the casino software, which is very helpful to new players. The only problem is that the number of games offered is around 120, which is below par when compared with the best in the field.
Sign-up bonus (10)
Lucky Red Casino offers a different sign up bonus for slots players and for blackjack and video poker players. The sign up bonus for slots players is 400% subject to a limit of $4000. The sign up bonus for blackjack and video poker players is not as good, being only 100% subject to a limit of $1000.
Lucky Red Casino offers promotions that are rotated very frequently. Usually these promotions offer very attractive bonuses for different kinds of online casino games. The online casino also offers an attractive loyalty points scheme. The only drawback with the promotions is that there is no well defined VIP club scheme.
Wagering requirements (9)
The wagering requirements for the bonuses at Lucky Red Casino are better than offered at many other online casinos. The wagering requirements for the slots sign up bonus is 25 times the bonus and the deposit, whereas the wagering requirements for the blackjack and video poker sign up bonus is 50 times the deposit and the bonus.
Lucky Red Casino offers two types of progressive jackpot slot games. One type has jackpots that are triggered randomly. The other is the usual type of progressives that require symbols to be aligned in enabled paylines. Some of these jackpots have very high payouts.
Banking options (9)
Lucky Red Casino does not offer a very large number of banking options, but accepts the more popular ones. The deposit options include credit and debit cards, UseMyWallet, Eco Card, Click2pay, Neteller and Moneybookers. The major problem is that credit and debit cards cannot be used for withdrawing funds. Therefore players who deposit funds using this option are required to use wire transfers or checks for withdrawal and this can take up to 10 days. Another issue is the withdrawal limit of $3000 per week, which can prove an impediment for withdrawal of big wins.
Customer support (10)
The customer support services run round-the-clock and are efficient and friendly. All the common methods of customer support are available. These include telephone, fax, live chat, post and e-mail. The FAQs section is divided into functional areas and is comprehensive.
Payout percentage (9)
Lucky Red Casino offers payout percentages on all games combined that exceeds 95% in return to player.
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