Lucky Nugget Casino Details

Software / graphics (9)

The casino downloads quickly. And customers wind up downloading each game as they go. The software is designed and developed by Microgaming, which means you can be assured of the highest level of safety and security, as well as vivid graphics that you don't have to strain your eyes to see in each and every game.

Game variety (8)

What is especially impressive here is the wide range of slots and video slots games. Microgaming is especially strong in this area. There are not as many games as in some Microgaming casinos, but you won't lack for action.

Sign-up bonus (9)

The standard sign-up bonus is a 100% match bonus up to $1,000 free deal, which carries conditions.

Promotions (8)

There seem to constantly be different promotions that revolve around one of their games, usually a slot game. For example, during an eleven-day period in June the casino was giving a prize bonus to ten players which amounted to 150 credits worth of spins on the "Hitman" video slot. This past spring and summer they were also giving away two free tickets to the Olympic Games (Olympic slot competitions, anyone?). Multi-player slot tournaments are now a part of the promotional mix as well.

Wagering requirements (8)

The play-through requirements are 30 times the deposit plus the amount of the bonus. That is very competitive in the online casino market.

Progressives (8)

Progressive slots include CashSplash, Fruit Fiesta, LotsAloot, Major Millions and more. One of the things about the progressive slots that is especially strong is that they count for 100% toward the play-through requirement.

Banking options (9)

Deposit methods that appear to be available to the U.S. market include credit cards (Visa, MasterCard, Diners Club), bank transfers, Click2Pay, and UseMyWallet. Others include eCheck, UseMyBank, InstaDebit, Neteller, EntroPay, ClickAndBuy, EcoCard, UKash and MoneyBookers. Most of these options, plus check by courier and ACH, are also available for withdrawals.

Customer support (9)

Lucky Nugget uses a third-party solution for its customer service - ForwardSlash, which keeps its support apparatus staffed 24 hours a day, seven days a week. Live chat and email support is available, as well as toll-free telephone numbers:

U.S.: 1 800 890 3304
Canada: 1 800 768 1946
UK: 0 800 917 8547
Intl: +44 800 917 8547

Payout percentage (9)

Payout percentages, which are determined by way of an independent audit, are published on the website on a monthly basis. Lucky Nugget is a member of eCOGRA (eCommerce and Online Gaming Regulation and Assurance), which dedicates itself to standards of integrity and security. The latest payout percentages are pretty up-to-date; for All Games (95.43%), Slot Games (94.48%), Table Games (97.64%) and Poker Games (97.40%).