Jackpot City Casino Details

Software / graphics (10)

With Microgaming, you are always assured that you are going to get the state-of-the-art when it comes to crisp, vivid graphics. The Jackpot City Casino is no exception. There are many controls at your disposal, including the ability to make adjustments to the game sounds and background sounds, and the speed the game is played at as well (this applies for some, but not all, of the games). What you're looking for in software is reliability, dependability and ease of navigation, and that is exactly what is delivered here.

Game variety (10)

So many games you are not likely to get through all of them. Jackpot City offers over 80 video slots, including Big Kahuna, Cabin Fever, Bars and Stripes and Franken Cash; there are over sixty reel slots, which include Break Da Bank, 7 Oceans, City of Gold, Fortune Cookie, Lucky Charmer and many others, MegaSpin and fruit slots, 31 different blackjack games, four different roulette games, nearly fifty video pokers, scratch cards, keno, online bingo, and the list goes on and on. Simply outstanding.

Sign-up bonus (10)

Jackpot City Casino offers new depositing players the opportunity to claim up to $1600 in welcome bonuses with the first four deposits. For each deposit bonus players depositing up to $400 can get the same amount in bonuses. The bonus offered is a 100% match bonus up to $400 free and can be claimed four times one after the other on the first four purchases at the casino.

Promotions (10)

Aside from the bonuses that are available to the player who is signing up with a real money account for the first time, there are other promotions - in fact, Jackpot City is constantly active with giveaway promotions that are related to particular slot games that are offered; generally these result in a generous amount of free spins. The Loyalty Points program is solid, and Auction Points put you in the running to accumulate enough in the way of credits to bid on various items that are available in the auction center. Jackpot City also give players the chance to be involved in multi-player tournaments, although currently there are only four video slot games that can be played in that section. But all of it is easily accessible through the casino software.

Wagering requirements (9)

The wagering requirement for the bonus programs is very simple, as it is meant to be - 50 times the deposit plus the bonus. Jackpot City believes that simplifying this process will leave the player without any confusion as to what is needed to qualify for bonuses, and divides the accounts into a cash balance and bonus balance for that purpose.

Progressives (9)

By our count, there were 21 different progressive jackpots going. These included Triple 7's Blackjack and Progressive Cyberstud Poker, Roulette Royale and Poker Ride, video poker games Jackpot Deuces and SupaJax, and a selection of three and five-reel slot games. All of them are easily found through the casino software interface, and if you mouse over each game you can instantly see where each of the jackpots stands. Very very solid.

Banking options (10)

Deposit methods for U.S. players include a number of credit cards (Visa, MasterCard and Diners Club are in that group, naturally), not to mention Click2Pay and direct bank transfers. There are a number of others available to players outside the United States - NETeller, EcoCard, ClickAndBuy, UKash, MoneyBookers, PaySafeCard, Entropay, Instadebit and UseMyBank.. Credit cards are available as a withdrawal option, but UKash, PaySafeCard, eCheck, Instadebit and UseMyBank are not.

Customer support (10)

It goes 24 hours a day. Jackpot City offers customer assistance through live chat, and customers can also put together an e-mail inquiry through a form that is available in the "Help" section. Telephonic support is available for customers in the U.S., United Kingdom, Germany, Canada, Italy, Spain, France Switzerland and Austria.

Payout percentage (10)

According to eCOGRA (eCommerce and Online Gaming Regulation and Assurance), which independently gauges payout levels. The payout percentages in total for all games offered at Jackpot City Casino continues to exceed 98% plus in payout.