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GamCare Alleviates Online Problem Gambling

By: rkingsley, Wednesday September 28th 2011
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One of the main concerns of regulators and legislators is how to minimize problem gambling. Problem gambling happens when the online casino player feels compelled to gamble using funds that he cannot afford to wager. Online casinos tackle problem gambling at several levels. They offer voluntary self evaluation tests so that the player can assess whether he has the symptoms of problem gambling. Then they offer various self exclusion facilities so that the player is prevented from logging on for a specified period. Finally they provide direct links to professional organizations that have expertise in treating problem gambling cases.

One such leading organization in the United Kingdom is GamCare and the best UK online casinos provide a link to its web site. GamCare describes itself as the leading provider of information, advice, support and free counseling for the prevention and treatment of problem gambling. GamCare makes it clear that it takes a non-judgmental approach to gambling. It does not oppose the establishment of legal gambling that is conducted in a responsible manner. Broadly speaking GamCare strives to improve the understanding of the social impact of gambling, to promote a responsible approach to gambling and to address the needs of those adversely affected by problem gambling.

The focus of GamCare is in providing treatment to those afflicted by problem gambling. There are several avenues available for such treatment. Online casino players can access the face to face counseling centers that are spread across the United Kingdom. GamCare is actively developing more centers. GamCare suggests that if the online casino players are hesitant to seek counseling their family and friends must intervene.

Some online casino players may not have local access to these GamCare counseling centers or may hesitate in establishing face to face contact. Such problem gambling afflicted persons can try the remote contact options. The most common of these is the national telephone helpline. The GamCare helpline provides confidential advice, information and emotional support throughout the United Kingdom to any online casino player experiencing problem gambling. This service is available from 8 AM to midnight, seven days a week and will be responded to by GamCare's expert team of advisors.

In the age of the Internet online help is preferred to telephone help by many. This service is provided under the name NetLine and operates in the same way as the telephonic helpline. There is another online problem gambling service provided by GamCare, which is through the forum and chat support room. These are moderated areas where problem gamblers can discuss, ask questions and compare notes. GamCare advisors frequently visit the forum and moderate each chat session to ensure a safe environment. Unlike the help lines the forum is available round the clock. It gives an opportunity to the online casino players to assess GamCare's services before requesting for a one-on-one help.

GamCare personal counseling works in an exploratory manner and not an instructional one. The expert counselors do not judge those who seek help but encourage them to seek alternative solutions to their problems. GamCare advocates that online casino players with compulsive gambling problems take the assistance of a close friend or family member who they can confide in and who can play a role in diverting their attention from online gambling.

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