Diamond VIP Casino Details

Software / graphics (0)

The Top Game software uses 3D graphics to create a realistic casino environment. Players can customize the audio and visual settings. The casino client uses a tab based navigation system. This allows players to wager on multiple games at the same time. It is extremely handy when wagering on online slots using auto play. A history function displays the details of every gaming transaction in the past. Each game has a Help button that describes the rules of the game in detail.

Game variety (0)

The game variety is a drawback at Diamond VIP Casino. The online slot machines are adequately covered but games like roulette, blackjack and video poker are underrepresented. There are no casino poker games like Caribbean Stud, Pai Gow Poker and Let It Ride are missing. It must be stated that the games on offer are of a high quality.

Sign-up bonus (0)

The new player is offered a choice of bonuses, which is in itself an advantage. Each bonus is spread over five deposits and this allows the new player to become more comfortable. For the main bonus, the percent varies between 200% and 300% and the cap on each bonus segment is $2,000. A new player really cannot expect anything more.

Promotions (0)

Diamond VIP Casino does offer promotions and tournaments. The problem is that these are not spelled out in the web site and therefore little is known about them, except for the weekly bonuses offered through the VIP club.

Wagering requirements (0)

The wagering requirement on the welcome bonuses is 50 times the bonus. Even considering that it is only on the bonus and not the deposit, it is still a bit on the higher side. Free bonuses have a wagering requirement of 75 times the bonus, which is also on the higher side. Cash back promotions carry a wagering requirement of 1 time. Games contributions apply to wagering requirements.

Progressives (0)

A few of the three reel and five reel slot games offer progressive jackpots. Though the jackpot pool is high, the major problem is that there have been not hits on these jackpots so far.

Banking options (0)

Diamond VIP Casino accepts a fair number of international currencies, including U.S. dollars, Australian dollars, Canadian dollars, euros and the South African Rand. The deposit options are slightly limited, but the major ones are covered. Withdrawal options are generally determined by the deposit option selected. The main drawback in the banking section is that withdrawals take a long time to be processed. The withdrawals are limited to $1,500 per week.

Customer support (0)

The FAQ section at Diamond VIP Casino is fairly comprehensive and covers all the common issues that players are likely to have. The customer support team operates round the clock. The live chat option is available. Though telephone support exists only one number is provided and it is not toll free. The online casino generally responds to e-mails within 24 hours.

Payout percentage (0)

The average payout percentages at the casino are typically in excess of 98% on average.