Vegas Casino Online Details

Software / graphics (9)

Vegas Casino Online's software downloads quickly and easily. And it is an attractive graphic display when you log in. The games are easy to access, and they are easy to control, as far as the speed and sounds are concerned. The graphics are sound, though we would not call them state-of-the-art.

Game variety (9)

Table games include Roulette (American), blackjack, Face-up 21, Super 21, Caribbean Hold'em, baccarat, craps, Pai Gow, Pontoon, Let 'Em Ride, Three-Card Rummy, War and more, as well as 18 different video pokers, sixteen Classic Slots, 33 video slots, along with "Real Series" slots and scratch card games.

Sign-up bonus (10)

The sign-up bonus is very good. You can get 150% of your initial deposit in the form of a bonus. That covers a range of deposit from $20 to $3000.

Promotions (10)

In addition to the initial deposit bonus, Vegas Casino Online offers a 15% bonus, up to a whopping $500, for using either NETeller, Instadebit, eWallet Xpress or money order to make a deposit. Of course, there is at least one deposit method in there for everybody. This applies to the initial bonus only. The "Refer-A-Friend" promotion allows you to earn up to $20 for every player you refer who deposits $50 or more. And the Loyalty Program has Silver, Gold and Platinum levels that require much lower wagering requirements than usual, and allows players to redeem "comp points" as they continue to play.

Wagering requirements (9)

Vegas Casino Online requires that players taking advantage of either its initial deposit bonus or banking bonus wager the amount of that bonus 40 times, plus the amount of the deposit. For the "refer-A-Friend" bonus, the wagering requirement is merely 40 times the bonus (no deposit is associated with qualifying for this bonus). These are reasonable requirements, but not ultra-competitive. Management says that it reserves the right to double the wagering requirements for everyone outside the U.S. and Canada.

Progressives (8)

There are 15 progressive games - 11 slots, in addition to Caribbean Stud, Caribbean Hold'em, Draw Poker and Let 'em Ride. Not a bad selection.

Banking options (9)

Players from the U.S. can use eWallet Xpress, as well as credit cards and money orders. With the money order route, the customer can get his or her account credited within 15 minutes of giving a control number to a representative. Re-loadable gift cards are also listed as an alternate payment method, but there are no details about that on the website. Players outside the U.S, can utilize FirePay (only from the United Kingdom), NETeller (outside of the U.S. or Canada), MoneyBookers (no U.S., players) and Ijnstadebit (only Canadian players). Withdrawals can be made through NETeller, money order (u.S. only), FirePay, Instadebit and MoneyBookers, with the appropriate geographical restrictions. The casino advises people that withdrawals can take up to two weeks to process. All payouts are made in U.S, dollars, so depending on where you are, you could lose something on the exchange rate.

Customer support (9)

Customers of Vegas Casino Online have the opportunity to get customer support through different avenues. There is the e-mail method (support@vegascasinoonline.com). They promise to reply to all e-mails within 24 hours. Live chat is a preferable option to that, and it is available as well. Also, the casino's support center can be reached toll-free by phone, at 1-877-691-5124 (U.S.) and 1-888-387-6717 (Canada). So they pretty much have it covered every which way.

Payout percentage (9)

Vegas Casino Online has made use of Technical Systems Testing (TST) in order to perform audits on the software and the random number generator (RNG). There is a certification from TST that is available to customers upon request. Most casinos we have encountered have this information on their website, so the fact that this casino doesn�t gives them an "incomplete," regardless of what the results are.