Play United Casino Details

Software / graphics (9)

The software is generally good as far as download and navigation are concerned. The graphics are also excellent. The animations and audio are good but not spectacular. This is a bit of a drawback in the slots games.

Game variety (9)

The game spread is excellent. It covers all categories of normal online casino games. In addition it offers arcade game and Asian games that are not usually offered by other software providers. Games like Blackjack Switch are very innovative. In terms of numbers it is way behind Microgaming but that should not be seen as a major drawback.

Sign-up bonus (10)

The welcome or sign up bonus is very attractive offering up to 750 credits over the first four deposits. This bonus deserves full marks.

Promotions (9)

Though a banking bonus is available and there is a VIP Club, there is no mention of a referral bonus or of reload bonuses to regular players. Also there are no promotional events offered.

Wagering requirements (9)

The bonuses are not cashable. But the wagering requirements of 25 times the bonus and deposit for players wagering in U.S. Dollars and Euros is among the best available.

Progressives (9)

The Playtech software offers some of the best progressives of the industry. Some of them routinely pay out more than a million dollars. What are missing are the branded slots on offer at Microgaming or Cryptologic casinos.

Banking options (9)

A complete range of payment options is provided covering a number of currencies. Players will not have a problem in locating an option that suits them. Adequate information is provided for players to make a considered choice.

Customer support (9)

From a test conducted on the customer support at Play United Casino the customer support was found to be quick, professional and courteous. Support through live chat and toll free numbers is offered, which is very helpful. The only thing missing is a FAQs section, which is essential as a first line of customer support.

Payout percentage (9)

The games are audited by Technical Systems Testing. The average payout percentage at Play United Casino is: 97.43%