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Lucky 18 Casino Woos American Players

By: Adam Baker, Wednesday November 19th 2008
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Lucky 18 Casino is a relatively new online casino powered by Real Time Gaming. With Microgaming's stand on moving out of the U.S. market, Lucky 18 is making moves to fill in the void.

Robert Goldman, the Chief Executive Officer of Lucky 18 Casino, released a statement highlighting the features of his casino that would appeal to American players. He said that the three qualities that Lucky 18 Casino is respected for are unqualified integrity, great customer support and unrivaled payment processing. Perhaps even more forceful than Goldman's assurance is the animated promo that greets players in the lobby of the casino. With sharp graphics that support the text messages the promo outlines what Lucky 18 Casino offers to online players.

One of the most exciting features about the software is that the players can play a wide range of online casino games for free without signing up. This enables them to get a feel of the games before they have to make a commitment. The online casino has bee laid out in a very user-friendly manner. All the important functions can be accessed from the lobby. Another aspect that American players will find immediately alluring are the two RTG progressive jackpots Jackpot Pinatas and Shopping Spree, both of which are just below the one million mark.

Goldman's claims are backed by the features the software incorporates. Technical Systems Testing has audited the software, which is one of the leading and reputed organizations in this field. The certification given by Technical Systems Testing has been put up in the public domain. The transactions across the Internet are coded using the latest SSL encryption. The software archives all gaming and financial transactions so as to ensure transparency. Lucky 18 Casino is also a strong advocate of Responsible Gaming and addresses the concerns of both underage gambling and problem gambling.

In order to attract new customers, especially American customers who are on the lookout for good online casinos, Lucky 18 Casino offers a massive welcome bonus of up to $1,800. This bonus can be availed in three stages, which makes it easier for online players since they do not have to make the full deposit up front. A feature that American players will love is the ability to pay using Visa, Master Card and Maestro. Very few online casinos offer this facility to American players. International clients can also use these payment options and Click2Pay, Eco Card and eWalletXpress as well. Lucky 18 Casino claims that it offers "Peace of Mind" and one can see why. The customer support offers toll free telephone numbers for all players, separate e-mail addresses for different functions and live support as well.

Addition (November 29th 2008):

According to some of our visitors here at CasinoAdvisor.com we have been informed that Lucky 18 Casino does not have the best customer support service. Some of our users have mentioned that they are not getting back to e-mails, answering their phones or live chat.

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