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iTech Labs - Australian Gaming Testing Agency

By: Adam Baker, Friday March 6th 2009
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iTech Labs is based in Melbourne in Australia. It specializes in the testing and certification of online gaming systems. Unlike Technical Systems Testing, iTech Labs does not assess land based gambling operations. Over the years iTech Labs has earned a reputation for independent reporting and for its integrity, accountability and commitment to protect players’ interests. Its certification meets the requirements of gaming jurisdictions in Australia, Alderney, Gibraltar and Kahnawake. Its client list includes some of the big names in the online gaming industry such as Pacific Poker, PartyGammon, PartyPoker and Reef Club Casino. The online gaming software developer Playtech is a client of iTech Labs as is Wizard Gaming.

Two areas of online gambling are of particular interest to licensors, operators and players and iTech Labs offers comprehensive services in both. These are Return To Player (RTP) audit and certification of the Random Number Generator (RNG). iTech Labs evaluates RNGs with respect to the following parameters: statistical randomness; internal state of the RNG; unpredictability; non-repeatability and re-seeding and cycling. The testing of the RNG is conducted in three stages. The first is the examination of the source code. In the second stage the raw numbers generated by the RNG algorithm are subjected to “diehard” tests. Finally scaled output samples are generated for a variety of outputs like single and multiple deck card games, slots, backgammon, bingo, dice games and virtual racing. Scaling tests are applied to the scaled outputs. After the testing the RNG module is sealed. In order to ensure that the RNG has not been tampered with a signature of the sealed RNG module is generated daily and automatically transmitted to iTech Labs.

The RTP testing is carried out on a periodic basis using the actual data from the servers of the online casino. The reports are displayed at the online casino. Actual payouts and wagers for each game and game type are extracted from the actual data. Then the percentage of the winnings to the amounts wagered are calculated for each game type and also for across all games. These are the RTPs, also known as average payout percentages. The actual RTPs calculated are compared with the relevant theoretical values. Prior to carrying out the RTP testing, iTech Labs conducts a number of sanity checks to make sure that the data extracted from game logs are consistent and complete.

RNG analysis and RTP testing are not the only services provided by iTech Labs. It also undertakes Poker Testing and Certification, Casino Testing and Certification, Independent Software Testing, Web Based Business Solutions, Technical Due Diligence and Network Security Review.

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