How CasinoAdvisor.com Rates Online CasinosBy: Joan Peppin, Wednesday January 28th 2009
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In due course online line players must learn how to evaluate online casinos. However in the beginning they will have to depend on the due diligence carried out by experts. One such expert is CasinoAdvisor. CasinoAdvisor is fast becoming the most trusted source of information on online gambling. Players can get news, advice, articles and reviews all at one stop at CasinoAdvisor. Where CasinoAdvisor scores are that its reviews of online casinos are done in an objective fashion following a clearly decided set of criteria. This ensures that the ratings given to the online casinos reviewed are truly comparable. In order for players to appreciate and believe in CasinoAdvisor's ratings, they should understand the process that CasinoAdvisor follows. Players should bear in mind that the ratings are not based on what the online casinos state at their web sites but on actual gaming interactions carried out by CasinoAdvisor. The salient features of the process are listed below.
The most important issue is payments and CasinoAdvisor considers both deposits and withdrawals. Most online players prefer to use credit or debit cards to fund online casino accounts. CasinoAdvisor evaluates how smoothly deposits take place using these options. Very few transaction rejections raise the rating of the online casino. Even more important than this is the promptness with which the online casino honors withdrawal requests. The online casino holds the player's funds in trust and delays or defaults in withdrawal are just not acceptable.
CasinoAdvisor believes that a good online casino will associate with reputed partners and therefore takes into account the reputation of the partners while rating the casino. At the top of the list of partners is the software provider. If the software provider is one from Microgaming, Cryptologic, Playtech, Real Time Gaming, Wizard Gaming or Vegas Technology then the online casino gets a higher rating. Another partner is the licensor. The licensor gives permission to the casino to operate after it assesses the casinos promoters, financial worth, managerial system and software. Licensors from some jurisdictions are very thorough in their review and online casinos licensed and regulated in these jurisdictions score highly. The preferred gaming jurisdictions are Antigua, Curacao, Malta, Gibraltar, Alderney and Kahnawake.
CasinoAdvisor considers customer support as a vital function because it is the communications link between the players and the online casino. The factors that CasinoAdvisor considers are the number of communication channels offered, whether the support is available 24/7 and whether the response is courteous, quick and efficient. CasinoAdvisor rates customer support on the basis of its own experience in dealing with them.
Finally CasinoAdvisor looks for red flag indicators and does not list online casinos that exhibit such indicators. Such casinos are rogue casinos and CasinoAdvisor would not want players to patronize them. Many of the red flags are in the form of vital information that the online casino should provide but does not. This includes the name and complete address of the owner, the name of the agency that independently tests the gaming operations for fairness, the reports given by such agency, whether the casino provides safeguards against problem gambling, whether the security systems have been independently tested and certified and whether the casino has appointed an independent agency for dispute resolution.
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